HALKBANK SUSTAINABILITY REPORT 2017

SUPPORT FOR CUSTOMERS

We create solutions that will facilitate the access of our customers to financial services.

 

With 963 branches and 17,851 employees we work to provide interrupted services for our customers

 

By the end of 2017, the number of Digital Banking customers of Halkbank reached 1.6 million,
with an 35% increase compared to previous year.

 

 

In 2017, Halkbank ranked 2nd among Public and Private Banks in the “complaint- index”, which serves an important indicator for customer satisfaction in the banking industry.