- A total of 2.5 million new customers in 2020
- Customer satisfaction rate is 65.3%
- Ministry of Treasury and Finance provided ease of loan repayment with a 6-month offset on interest-backed trades loans.
More than TRY 322 billion cash loan support
TRY 40.1 billion repayment deferral
More than TRY 67.5 billion support to tradesmen and artisans
