Happy Customer Center

Your recommendations and wishes bear significant importance for us in order for us to be able to provide better services to you. 

Our purpose is to evaluate all your proposals at the soonest time and to meet your expectations from our bank at utmost level by promptly resolving your problems and complaints.

To Have Access to Happy Customer Center 

  • You can call 0 850 222 0 400 Halkbank Dialog and access it from your phone via menu number 24 in the Voice Response System,
  • You can send your message to our fax with line no 0 212 340 09 99, 
  • You can transmit your post to the address of (Happy Customer Center) Mutlu Müsteri Merkezi PK 17 34735 Sahrayıcedit / İstanbul.

      The Banks Association Of Turkey Customer Complaints Arbitration Panel Application Form