| Date |
Explanation |
Services Affected |
|---|
| 16.01.2025 |
Due to the infrastructure improvement works to be performed, there may be interruptions from momentary in Turk Telekom SMS delivery 02:00-06:00 hours on Thursday, January 16. |
Internet Branch, Halkbank Mobile, Call Center |
| 09.01.2025 |
Due to the works to be carried out on the card infrastructure of our bank no service will be provided for Card transactions on the Internet Branch, Halkbank Mobile and Dialog Channels on Thursday, January 09, between 02:00 and 04:00 hours. |
Internet Branch, Halkbank Mobile, Call Center |
| 08.12.2024 |
Due to the works to be carried out on our bank's infrastructure, Halkbank Internet Branch and Halkbank Mobile will be temporarily unavailable between hours 02:00 and 04:00 on Sunday, December 8, while Halkbank Dialog will only be able to provide services for lost cards, stolen cards and suspicious transactions reportings. |
Internet Branch, Halkbank Mobile, Call Center |
| 22.11.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from momentary in Turk Telekom SMS delivery 04:00-06:00 hours on Friday, November 22nd. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 25.10.2024 |
Due to the infrastructure improvement works to be done on the VISA & Master Card, there may be interruptions in ATM transactions on Friday, October 25th, between 02:00 - 05:00. |
ATM |
| 24.10.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, October 24th. |
Internet Branch, Halkbank Mobile, Call Center |
| 23.10.2024 |
Due to the improvement works to be carried out in the BKM (Interbank Card Center) infrastructure, there may be momentary interruptions in card transactions between 23:30 on Wednesday, October 23th and 06:00 on Thursday, October 24th. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 11.10.2024 |
Due to the work to be done on the database system, there may be interruptions in transaction made at TAM ATM ‘s between 01:00-05:00 on Friday ,October .11 |
ATM |
| 10.10.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, October 10th. |
Internet Branch, Halkbank Mobile, Call Center |
| 06.10.2024 |
It will not be possible to give service at Internet Branch, Halkbank Mobile, Call Center and ATM between hours 02:00-04:00 on 06 October, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 15.09.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Sunday, September 15th. |
Internet Branch, Halkbank Mobile, Call Center |
| 09.09.2024 |
webservice.halkbank.com.tr and webservicestest.halkbank.com.tr SSL certificates will expire on Thursday, September 12, 2024 at 02:59:59 AM (GMT+3). New certificates will be activated on Monday, September 9, 2024 at 01:00 AM (GMT+3). You can obtain the certificates from here. |
Corporate Web Services |
| 08.09.2024 |
It will not be possible to give service at Internet Branch, Halkbank Mobile, ATM and Call Center between hours 01:30-06:00 on 08 September, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 18.08.2024 |
Due to the improvement works to be carried out in our bank's infrastructure, account movements will not be able to be viewed on the Internet Branch, Mobile Branch and Dialog between 01:00-04:00 on Sunday, August 18. |
Internet Branch, Halkbank Mobile, Call Center |
06.08.2024
|
Due to the infrastructure improvement works to be performed, there can be momentary interruptions in Open Banking and Transfer transactions between hours 23:00 and 23:30 on Tuesday, August 06.
|
Internet Branch, Halkbank Mobile, Call Center |
| 01.08.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from momentary in Turk Telekom SMS delivery 02:00-06:00 hours on Thursday, August 01. |
Internet Branch, Halkbank Mobile, Call Center |
| 01.08.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, August 01st. |
Internet Branch, Halkbank Mobile, Call Center |
| 28.07.2024 |
It will not be possible to give service for FAST transactions from Internet Branch, Halkbank Mobile and Call Center between hours 05:00-08:00 on July 28th, sunday due to the maintenance to be carried out on FAST System. |
Internet Branch, Halkbank Mobile, Call Center |
| 25.07.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from momentary in Turk Telekom SMS delivery 00:00-06:00 hours on Thursday, July 25. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 11.07.2024 |
Due to the improvement works to be carried out in the infrastructure of BKM (Interbank Card Center), there may be momentary interruptions in card transactions between 03:00 and 05:00 on Thursday, July 11. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 07.07.2024 |
Due to the improvement works to be carried out in our bank's infrastructure, there may be short-term interruptions in the receipt generation and viewing processes on our Digital Channels between hours 03:00-06:00 on Sunday, July 07. |
Internet Branch, Halkbank Mobile, Call Center |
| 09.06.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Sunday, June 09Th. |
Internet Branch, Halkbank Mobile, Call Center |
| 09.06.2024 |
It will not be possible to give service for a short period of time for FAST transactions from Internet Branch, Halkbank Mobile and Call Center between hours 05:00-08:00 on June 09Th, Sunday due to the works to be carried for the improvement of our Bank’s infrastructure. |
Internet Branch, Halkbank Mobile, Call Center |
| 30.05.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell SMS delivery and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, May 30th |
Internet Branch, Halkbank Mobile, Call Center |
| 28.05.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in misli.com money withdrawal and deposit transactions between 01:00 - 08:00 hours on Tuesday, May 28Th. |
Internet Branch, Halkbank Mobile, Call Center |
| 23.05.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell SMS delivery and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, May 23. |
Internet Branch, Halkbank Mobile, Call Center |
| 16.05.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, May 16Th. |
Internet Branch, Halkbank Mobile, Call Center |
| 14.05.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell SMS delivery and Turkcell invoice payment transactions at our Digital Channels between 00:00-08:00 hours on Tuesday, May 14Th. |
Internet Branch, Halkbank Mobile, Call Center |
| 07.05.2024 |
Due to the infrastructure improvement works, there may be intermittent interruptions in SMS sending between 00:00 and 06:00 on Tuesday, May 7. |
Internet Branch, Halkbank Mobile, Call Center |
| 27.04.2024 |
Due to the infrastructure improvement works to be performed, there can be momentary interruptions in card transactions between hours 19:00 and 23:00 on Thursday, April 27. |
Internet Branch, Halkbank Mobile, Call Center |
| 18.04.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 02:00-05:00 hours on Thursday, April 18Th. |
Internet Branch, Halkbank Mobile, Call Center |
| 07.04.2024 |
Due to the improvement works to be carried out in our bank's infrastructure, account movements will not be able to be viewed from Internet Branch, Mobile Branch and Dialog between 00:45-04:00 on Sunday, April 7th. |
Internet Branch, Halkbank Mobile, Call Center |
| 21.03.2024 |
Due to the infrastructure improvement works, there may be intermittent interruptions in SMS sending between 22:00 on Thursday, March 21st and 06:00 on Friday, March 22nd. |
Internet Branch, Halkbank Mobile, Call Center |
| 20.03.2024 |
Due to the infrastructure improvement works to be performed, there can be momentary interruptions in card transactions between hours 03:00 and 05:00 on Wednesday, March 20. |
Internet Branch, Halkbank Mobile, Call Center |
| 17.03.2024 |
It will not be possible to give service at Internet Branch, Halkbank Mobile and Call Center between hours 02:00-04:00 on 17 March, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center |
| 14.03.2024 |
Due to the infrastructure improvement works to be performed, there may be interruptions from time to time in Turkcell Mobile Signature and Turkcell invoice payment transactions at our Digital Channels between 01:00-03:00 hours on Thursday, March 14Th. |
Internet Branch, Halkbank Mobile, Call Center |
| 07.03.2024 |
Due to the infrastructure improvement works to be carried out, there may be intermittent interruptions in Turkcell bill payment and collection transactions through our Digital Channels between 01:00-03:00 on Thursday, March 7. |
Internet Branch, Halkbank Mobile, Call Center |
| 29.02.2024 |
Due to the infrastructure improvement works, there may be intermittent interruptions in Turkcell Mobile Signature transactions on our Digital Channels between 22:00 on Wednesday, February 28th and 06:00 on Thursday, February 29th. |
Internet Branch, Halkbank Mobile, Call Center |
| 25.02.2024 |
Due to the improvement works to be carried out in our bank's infrastructure, account movements will not be able to be viewed on the Internet Branch, Mobile Branch and Dialog between 00:15-05:00 on Sunday, February 25th. |
Internet Branch, Halkbank Mobile, Call Center |
| 22.02.2024 |
Due to the infrastructure improvement works to be carried out, there may be intermittent interruptions in Turkcell bill payment and collection transactions through our Digital Channels between 01:00-03:00 on Thursday, February 22. |
Internet Branch, Halkbank Mobile, Call Center |
| 21.02.2024 |
Due to the maintenance work to be carried out on our bank's SMS and E-mail services infrastructure, there will be an interruption in SMS and E-mail services between 23:30 on Wednesday, February 21st and 06:30 on Thursday, February 22nd. |
Internet Branch, Halkbank Mobile, Call Center |
| 18.02.2024 |
Due to the infrastructure improvement works to be carried out, there may be intermittent interruptions in Turkcell bill payment and collection transactions through our Digital Channels between 01:00-03:00 on Sunday, February 18. |
Internet Branch, Halkbank Mobile, Call Center |
| 17.12.2023 |
It will not be possible to give service at Internet Branch, Halkbank Mobile and Call Center between hours 02:00-04:00 on 17 December, Sunday because of the works to be carried out on the infrastructure of our Bank |
Internet Branch, Halkbank Mobile, Call Center |
| 02.12.2023 |
It will not be possible to give service for credit card transactions between hours 02:00-03:00 on December 2Nd, Saturday due to the works to be carried out on our Bank’s Card Payment Systems. |
Internet Branch, Halkbank Mobile, Call Center |
| 05.10.2023 |
It will not be possible to give service via Internet Branch, Halkbank Mobile and Call Center between hours 01:00-02:00 on November 5Th, Friday due to the works to be carried out on our Bank’s Card Payment Systems |
Internet Branch, Halkbank Mobile, Call Center |
| 03.10.2023 |
It will not be possible to give service via Internet Branch, Halkbank Mobile and Call Center between hours 03:00-04:00 on November 3Rd, Friday due to the works to be carried out on our Bank’s Card Payment Systems |
Internet Branch, Halkbank Mobile, Call Center |
| 24.09.2023 |
It will not be possible to give service at Internet Branch, Halkbank Mobile and Call Center between hours 02:00-03:30 on 24 September, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center |
| 06.08.2023 |
It will not be possible to give services regarding FAST transactions between hours 01:00-03:00 on Sunday, 06 August due to the works to be carried out in the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center |
| 24.06.2023 |
It will not be possible to give service for FAST transactions from Internet Branch, Halkbank Mobile, ATM and Call Center between hours 01:00-02:00 on June 24Th, Saturday due to the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 11.06.2023 |
It will not be possible to give service for a short period of time for FAST transactions from Internet Branch, Halkbank Mobile and Call Center between hours 00:30-06:00 on June 11Th, Sunday due to the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center |
| 08.06.2023 |
Due to the works to be carried out in the Payment by Card System, a interruption is planned to occur at between 02:00 and 05:00 on Thursday, June 08. |
Halkbank Mobile |
| 06.06.2023 |
Due to the works to be carried out in the Payment by Card System, a 45-minute interruption is planned to occur at between 02:00 and 05:00 on Tuesday, June 06. |
HalkbankMobile |
| 26.03.2023 |
It will not be possible to give service at Internet Branch, Halkbank Mobile, ATM and Call Center between hours 02:00-04:00 on March 26Th, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 28.11.2022 |
It will not be possible to give service at Internet Branch, Halkbank Mobile, ATM and Call Center between hours 02:00-04:00 on December 4Th, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Halkbank Mobile |
| 24.10.2022 |
Due to the maintenance works to be carried out on the infrastructure of our bank's SMS and Mobile Notification services, there will be an interruption in notification services via messages between hours 23:30 and 02:00. |
Internet Branch, Halkbank Mobile and Call Center |
| 28.09.2022 |
Instant interruptions may occur in transactions performed with QR Code through Halkbank Mobile between hours 00:00 Wednesday, September 28 and 00:00 Thursday, September 29 as a consequence of the works to be carried out on BKM's (Interbank Card Center) infrastructure. |
Halkbank Mobile |
| 18.09.2022 |
It will not be possible to give service at Internet Branch, Halkbank Mobile, ATM and Call Center channels between hours 02:00-03:30 on September 18Th, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 10.08.2022 |
Due to the works to be carried out on the card infrastructure of our bank no service will be provided for Credit Card transactions on the Internet Branch, Halkbank Mobile and Dialog Channels on Wednesday, August 10, between 02:00 and 04:00 hours. |
Internet Branch, Halkbank Mobile, Call Center |
| 29.06.2022 |
Time Deposit Account opening operations will not be carried out through our Internet Banking, Mobile Banking and Call Center between hours 21:00-22:00 on Wednesday, 29Th of June due to the works to be carried out in our Bank's system. |
Internet Branch, Halkbank Mobile, Call Center |
| 19.06.2022 |
It will not be possible to get services at ATM's, Internet Banking, Mobile Banking and Call Center between hours 02:00 - 03:30 on Sunday, June 19Th due to the works to be carried out in the system of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 27.05.2022 |
Due to the works to be carried out on the infrastructure of our Bank, there will be no service for a duration of 1 hour regarding document-related transactions realized on the Internet Branch and Halkbank Mobile between 00:00-01:00 hours on Friday, 27Th of May nighttime. |
Internet Branch, Halkbank Mobile |
| 03.04.2022 |
It will not be possible to give service through our Halkbank Mobile channel between hours 03:30-04:30 on Sunday, April 03Rd 2022, because of the works to be carried out on the infrastructure of our Bank. |
Halkbank Mobile |
| 20.03.2022 |
It will not be possible to give service at Internet Branch, Halkbank Mobile, Dialog and ATM channels between hours 02:00 - 04:00 on March 20Th, Sunday because of the works to be carried out on the infrastructure of our Bank. |
Internet Branch, Halkbank Mobile, Call Center, ATM |
| 22.02.2022 |
Because of the works to be carried out on the card infrastructure of our bank on Tuesday, February 22, between 01:00 and 03:00, it will not be possible to give service for a time regarding card transactions at Internet Branch, Halkbank Mobile and Dialog channels. |
Internet Branch, Halkbank Mobile, Call Center |
| 21.11.2021 |
Due to the hardware works to be carried out in the infrastructure of our bank, SMS password service will not be provided on the Internet Branch, Mobile Branch and Dialog channels between 03:00 and 05:00 on Sunday, November 21. |
Internet Branch, Halkbank Mobile, Call Center |
| 17.10.2021 |
Due to the hardware works to be carried out in the infrastructure of our Bank, we will not be able to give services through our Internet Branch, Mobile Branch and Dialog channels between 02:00 - 04:00 A.M. on Sunday, October 17, 2021. |
Internet Branch, Halkbank Mobile, Call Center |
| 05.09.2021 |
Due to the hardware works to be carried out in the infrastructure of our bank, SMS password service will not be provided on the Internet Branch, Mobile Branch and Dialog channels between 02:00 and 04:00 on Sunday, September 05. |
Internet Branch, Halkbank Mobile, Call Center |
| 04.04.2021 |
Due to the hardware works to be carried out in the infrastructure of our Bank, we will not be able to give services through our Internet Branch, Mobile Branch and Dialog channels between 01:30 - 03:30 A.M. on Sunday, April 04, 2021. |
Internet Branch, Halkbank Mobile, Call Center |
| 22.11.2020 |
Due to the hardware works to be carried out in the infrastructure of our Bank, we will not be able to give services through our Internet Branch, Mobile Branch and Dialog channels between 01:30 - 03:30 A.M. on Sunday, November 22, 2020. |
Internet Branch, Halkbank Mobile, Call Center |
| 25.10.2020 |
Due to the hardware works to be carried out in the infrastructure of our Bank, we will not be able to give services through our Internet Branch, Mobile Branch and Dialog channels between 01:30 - 03:30 A.M. on Sunday, October 25, 2020. |
Internet Branch, Halkbank Mobile, Call Center |
| 26.03.2019 |
Due to hardware operations to be carried out in the SMS services infrastructure of our Bank, our customers will not be able to enter the Internet Branch and Mobile Branch with their SMS password between 02:00-02:30 hours on 27.03.2019. |
Internet Branch, Halkbank Mobile |
| 10.02.2019 |
Customers will not be able to use Internet Branch, Mobile Branch and Dialog services on 10.02.2019 between the hours of 02:00 - 04:00 due to hardware and security improvements in the infrastructure of Internet Branch, Mobile Branch and Dialog channels. |
Internet Branch, Halkbank Mobile, Call Center |
