- Halkbank absolutely does not request your personal information or passwords through e-mails. If the e-mail you receive is directing you to a site for you to enter your personal information or password, immediately call 0 850 222 0 400 Halkbank Dialogue and give information to our Internet Branch Support Line with no 3 from Internet Branch, SMS, Mobile and Password Based Support Services with no 4 in the Aural Response System.
- At Halkbank Internet Branch, for best usage, image and top level of security, it is required for you to use Internet Explorer 9.0, Chrome 13.0 and/or Firefox 3.0 upper browsers. For this reason if the internet browser which you use has a version older than Internet Explorer 9.0 (such as 5.0 or 5.5), or older than Chrome 13.0 or older than Firefox 3.0, it is required for you to upgrade your version.
- If you intend to access our website or Internet Branch, manually enter the web page address directly into your browser's address bar.
- When you are on entrance page of Internet Branch, make sure that "https://sube.halkbank.com.tr" is written at address section of your browser.
- On the Internet Branch's main page, verify the presence of a padlock icon in your browser's lower bar. Ensure that the address information, as shown in the certificate when you double-click the lock, reads as issued to sube.halkbank.com.tr.
- In order to reach our web site, do not use addresses other than addresses of www.halkbank.com.tr. (such as www.halkbank.com, www.halkbank.org, www.halkbank.gen.tr)
- Do not load programs that are unlicensed or sources of which are not known on your computer.
- It's advisable to install antivirus software on your internet-connected computer and ensure regular updates to maintain security.
- Avoid accessing the Internet Branch in public areas like Internet Cafes where computers and the internet are extensively used for your security.
- After completing your transactions at Halkbank Internet Branch, absolutely use “Secure Exit” button.
- Licensed operating systems should be used and Windows security patches should be regularly applied. For eliminating security deficiencies, “update patches” which are published by software companies should be promptly applied. For Windows, windowsupdate.microsoft.com address should be used.
- Do not use unreliable programs (such as free internet games, file sharing programs) on the computers that you use to access the Internet Branch for security purposes.
- In Instant Messaging –IM applications (such as MSN), file transfers should absolutely not be realized from unknown people.
- Messages coming from people you do not know should be erased without being opened. Even if they come from the people you know, unreliable files that are in the attachment of incoming e-mails should not be operated.
- In the computers through which access is made to Internet Branch, “Desktop Firewall” (personal security wall) or “windows firewall” applications should be used. Ports and services not used in these applications should be closed.
- If ADSL modem is being used for having internet access, passwords of these modems coming as factory settings should be changed during installment. In modems providing wireless net support, entrance to wireless net should be made with password. These modems should be kept as closed while not being used.
- In order to avoid for harmful codes to give damage to your system, entrance should be made to computers with user authorizations having restricted rights. It should not be operated with System Administrator rights.
- While accessing the Internet Branch, it's advisable to use the virtual keyboard when entering passwords for additional security.
- Passwords you use should not be simple and predictable (such as birth date, birthday etc.).
- Do not click on emails that promise money or offer easy methods for making money, especially if they request you to update your personal information.
- Check your final account transactions upon entering the Halkbank Internet Branch and contact Halkbank Dialogue in case of any unusual or extraordinary situations.